Sales management software puts customer details and order information at your fingertips
Your sales and distribution departments form the core of your customer service system, from first contact to shipping the product out of the facility. Thanks to DELMIAWorks' (formerly IQMS) tightly integrated manufacturing software, ERP software and sales management software modules, you can respond to customer requests instantly by phone or over the internet.
From sales quotes through the shipping process, order information is at your fingertips, including order status, scheduling details, inventory availability, shipment tracking, invoicing and more. In addition, customer service is extended with 24/7 web access that provides your customers with sales, quotation and inventory information through the DELMIAWorks Customer Web Portal.
Sales details for production quotes, orders and shipping details
- Pricing. Optimize your profit margin with an efficient and accurate pricing module.
- Sales Orders. Increase efficiency with production, customer and order status just one "click" away.
- EDI. Save time and money by facilitating and accelerating the exchange of critical order data through our Electronic Data Interchange (EDI) module.
- Shipping and Distribution Management. Make sure you have all the tools and information to manage your shipments and meet strict shipping requirements on time and under budget.
